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Transcript:
How we describe something is, we don't talk about it as what Sharran is gonna tell Hannah. We talk about it as what Sharran is gonna do with the process. Hey, Mr. Mrs. Klein, let me tell you how I work with our clients so that the process dramatically reduces our stress. So our job is to completely lower your stress on this, because this is already a stressful process. Bring everything back to the process. You are a steward of the process, and they're gonna hire you to deliver the process. If something changes, change the process. If the market changes, change the process. Oh, if you have to adjust pricing because of the process, you adjust pricing.
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