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Following up and confirming appointments is the worst thing I know you're old school and you're like, oh Marcia just checking in look forward to seeing that 3pm Stop conference confirming appointments. They don't want to know they set the appointment and let this calendar system confirm as I've found these three settings to be the best email goes out immediately an email goes out 24 hours prior and email goes out four hours prior no extra nothing. Just do that. And you know what the clients thing a while Sean so organized. And you may be thinking that seems so informal, that they got an automated thing. If it ever feels that when you tell Marsha that Marsha, I'm actually going to set it set you up in our system, and it's going to send you a couple of reminders is to make sure that you know that our appointments coming up at 3pm on Thursday. She'd be like no problem, frame it to her so she knows that well. You don't feel a negative situation of there being an automated reminder
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