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The Secret to Mastering Objections!
Ever get hit with an objection that throws you off? 😬 Here’s the truth: there’s no “magic” objection handler that works for every situation. An objection is simply an unanswered question that needs the right approach. The real magic? Two powerful strategies: De-escalate and Reframe. 🧠
🧩 How to Handle Objections Like a Pro:
1️⃣ De-escalate the Situation: When someone throws an objection, they’re usually a bit worked up. Your first move? Slow things down. Be calm and curious. For example, if someone says, “Jimmy will do it for 2%,” respond with genuine curiosity—“2%, how do you mean?” 🤔 This simple question de-escalates the tension and opens up a conversation.
2️⃣ Reframe with Curiosity: When you’re curious, you shift the conversation. The person now has to explain and logically validate their statement. They’re no longer in an emotional state but in a more thoughtful, neutral place. 💬
🧠 Next time you face an objection, don’t rush to respond or get defensive. Instead, slow it down and use these two strategies: De-escalate and Reframe. You’ll turn potential conflicts into constructive conversations.
Transcript:
Two magic concepts in objection handling, whatever you have heard from an objection handling, saying, Can you give me an objection handler for that objection, that doesn't exist? Because someone that comes up with an objection handler for something is manipulating you. An objection is actually just an unanswered question. So what we want to do is we want to frame it right. So there's two things you need to remember. If I shake you at night, this is what needs to come out. There's two things de-escalate and reframe. De-escalate and reframe. So for example, if a seller says, well, Jimmy said he'd do it for for 2% a seller never says, oh, you know my friend Jimmy, he said he would do it for 2% that never happens. Well, Jimmy said he'd do it for 2% because what you see is, you see they're they're escalated, and my job is to de-escalate them. How do you deescalate them to their neutral state? I got to slow it down. Be curious. The emotion is curiosity. 2% How do you mean. Done? Reduce them create a curiosity. Now they have to logically validate why they said 2% so when they start to logically validate, they now have to slow down and explain to me why they made that claim.
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