Small shifts in conversations make BIG changes...
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Transcript:
Instead of saying "Tell me more about that", let's ask what you want to know more about. So my goal is to ask the sorting question. Hey say, Sharran, is it a q1 or q2 project or q3 or q4 project? Awesome. I'm not saying Tell me more about that. Right. What I want to say is, oh, it's a q4 project. Is there something specific in q4 that's driving this? And so I'm like I was slowed down. Oh, you know, it's a budget thing, blah, blah, blah. They will tell you more. If you give him the range of questions to ask instead of saying, Tell me more about that. Let's ask what you want to know more about it.
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